FAQ

This is the professional English version of the FAQ page for fanghuang.shop. It is structured to build trust with international B2B buyers (wholesalers and dropshippers) while highlighting your factory-direct advantages.

Frequently Asked Questions (FAQ)

Welcome to FangHuang (fanghuang.shop). We have compiled a list of the most common questions from our global partners to help you navigate our services. If you need further assistance, our team is always here to help.

1. General Information

  • Are you a trading company or a manufacturer? We are a professional maternity wear manufacturer with our own dedicated factory located in Panyu, Guangzhou—the heart of China's garment industry. This allows us to offer factory-direct pricing and strict quality control.

  • Why choose FangHuang.shop? We specialize exclusively in maternity fashion. By combining years of manufacturing expertise with a flexible supply chain, we support both large-scale wholesalers and small e-commerce entrepreneurs with high-quality, trendy designs.

2. Wholesale & Dropshipping

  • Is there a Minimum Order Quantity (MOQ) for wholesale? We strive to support businesses of all sizes. Our MOQ is very flexible and varies by style. Typically, small-batch wholesale orders are welcome, and we offer tiered discounts for larger volumes.

  • Do you support One-Piece Dropshipping? Yes! We offer professional one-piece dropshipping services. You can list our products on your store, and we will ship directly to your end customers worldwide.

  • Will my customers know the package came from your factory? No. We provide "Blind Dropshipping." We do not include any invoices, price tags, or promotional materials from FangHuang inside the package, ensuring your customer base remains exclusively yours.

  • Can you provide high-quality images and videos for my store? Absolutely. Once you become a registered partner, we can provide high-definition, watermark-free product photos and videos to help you list products quickly on platforms like Shopify, Amazon, or social media.

3. Ordering & Payment

  • How do I place an order? You can place orders directly on our website, fanghuang.shop. For bulk wholesale inquiries or custom OEM/ODM orders, please contact our sales manager directly via WhatsApp or Email.

  • What payment methods do you accept? We accept secure payments via PayPal, Credit Cards (Visa/MasterCard), and Bank Transfers (T/T).

  • How long does it take to process an order? For in-stock items, orders are typically processed and shipped within 24–48 hours. For large wholesale orders, the production lead time will be confirmed by our sales team.

4. Shipping & Logistics

  • Do you ship internationally? Yes, we ship to over 150 countries and regions worldwide.

  • Which shipping carriers do you use? We partner with leading logistics providers including DHL, FedEx, UPS, EMS, and various international dedicated lines to ensure the best balance between speed and cost.

  • How can I track my package? Once your order is shipped, we will provide a Tracking Number via email. You can monitor your shipment's progress in real-time on our website or the carrier's portal.

5. Returns & Quality Guarantee

  • What is your policy for defective items? Quality is our priority. If you receive an item with a manufacturing defect, please contact us within 7 days of delivery with photos of the issue. We will provide a full refund or a free replacement.

  • Are the materials safe for pregnancy? Yes. We select premium, breathable, and skin-friendly fabrics (such as high-grade cotton and modal) specifically tested for safety and comfort for both mothers and babies.

Still have questions? Contact us!

Our dedicated support team is ready to assist you with any business inquiries.

  • Contact Person: Mr. Yu Kai

  • Phone/WhatsApp/WeChat: +86 13724101276

  • Email: fangh6967@gmail.com

  • Address: Room 501, No. 15 Ditian 2nd Lane, Xisan Village, Luopu Street, Panyu District, Guangzhou City, Guangdong Province, China.

  • Zip Code: 511431